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Special Instructions


Terms & Conditions

These Terms and Conditions of Sale, including without limitation the General Terms set forth below (collectively, “Terms and Conditions”) apply to the Kimbark Laundry Student Laundry Plans. The General Terms set forth below also apply.

Terms of Service: We are happy to provide pick-up and delivery laundry services to you. We offer you our services subject to your compliance with and acceptance of the Terms and Conditions set forth below. Your use of the Kimbark Laundry Student Laundry Plan indicates your agreement to be bound by the Terms and Conditions contained herein. Please read them carefully and if you do not so agree, please do not use our services. These Terms and Conditions are subject to change without notice at any time, at our sole discretion.

Laundry Pickup/Delivery Procedures: Each student who signs up for the service will receive a personalized Kimbark Laundry bag with a bar coded ID Tag. This bag is to be used for all of the services we provide so that we can track your order efficiently. You will receive a confirmation text message twenty-four hour before your scheduled pickup. Simply respond “Yes” or “No” to confirm your pickup. No response will be considered no pickup. We will pick up your laundry every Tuesday, professionally clean it and return it to you on the following Friday. Each student is entitled to up to 35 pounds of laundry each week. You will be billed at our regular pickup rate of $2.50/Lb for overages.

Ownership of Your Laundry: YOU AGREE THAT THE ONLY LAUNDRY YOU WILL EVER SEND TO US WILL BE ITEMS YOU OWN. YOU AGREE NOT TO EVER DELIVER SOMEONE ELSE‘S ITEMS TO US! Third Party Rights: A person (such as a parent) who purchases a Plan on behalf of a student shall have no third party beneficiary or other rights with respect to the Plan or the student‘s laundry.

Assignment: You may not assign or “sublet” your Student Plan, or any of your rights under the Student Plan or at law or equity, to any other person or entity.

Payment: Payment for student laundry plans must be made at sign-up. If you sign up after the 2nd week of the semester, we will prorate (using our reasonable judgement in our sole discretion) that semester‘s plan price. If at any time you wish to have us do more laundry than fits into your bag, feel free to bring it to the Laundromat. Our regular wash-dry-fold rates and payment policies will apply to the laundry that does not fit in your bag. If you have any unused weeks during the course of the semester, you may not carry them over and we will not reimburse you. We do not offer refunds for any reason. (Except under the termination paragraph below)

Termination of Student Laundry Plans: For any college or campus, we reserve the right to terminate Student Laundry Plans before or during a semester, for any or no reason, even after payment has been received and service has been used. In that case, we will refund payments received on a prorata basis, using our reasonable judgment in our sole discretion, and you agree that such refund is your sole remedy in case of such termination.

Damaged/Missing Items: We don‘t inventory or count your laundry items. Although our procedure is to check pockets before loading your wash into the washers, we are not responsible for loss of or damage to any items left in your laundry (for example money, jewelry or anything else). You agree not to leave those things in your laundry.

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